Contact Us

We want to hear from you! Any comments, complaints, or suggestions, simply click the email icon to the right if you use Outlook or send us an email to memberservices@transitefcu.org. We'll respond usually within 48 hours.
PLEASE NOTE: When emailing TEFCU, do not include any account information or personal identifying information such as the following*:

Account Numbers

Social Security Numbers

PIN/Password/Usernames

Credit Card or Debit Card Numbers

Account Balance Information

Credit Report

Payment History

Address

Birth Date

or any other identifying information

Or you can write to us at:
Transit Employees Federal Credit Union
2000 Bladensburg Road, NE, Washington DC 20018.

Visit us at the address above during our hours of operation:
8:30am-3:00pm Monday thru Friday (8:30am-2:00pm 4th Tuesday of every month)

Call or Fax us during hours of operation at:
Phone: 202-832-5100 (Menu options have changed)

Departmental Extension Listing
   Ext. 200 Bladensburg Branch
   Ext. 220 Administration
   Ext. 230 Loan Department
   Ext. 250 Finance Department
   Ext. 270 Marketing Department
   Ext. 275 IT Department
   Ext. 280 Collections Department
   Ext. 290 Call Center

Fax: 202-529-6257

And through your e-Connect's Message Board:
Simply log into your account by clicking the e-Connect button to the left and then click on Message Board. We check the message board every Monday morning.

For lost or stolen Visa Check Cards:
Please call 800-754-4128 as soon as the loss is discovered.

*TEFCU will neverask for this type of information via email correspondence. If you receive email from or send email to TEFCU with any of the above information, please contact us immediately at (202) 832-5100 to take appropriate security measures to safeguard your account.